About the Role

The Atlassian Pre-sales Consultant spearheads technical pre-sales activities for enreap, imparting industry, technical, and product knowledge to our customers via exceptional written, verbal, and presentation skills. The Pre-sales Consultant works collaboratively with the Sales team and our Partners, assisting in the formulation of formal sales proposals, and presenting our range of product offerings at a technical level. The role also encompasses responsibility for technical enablement within our organization.

Responsibilities

•  Deliver engaging product presentations, demonstrations, and devise comprehensive end-to-end solutions for prospective clients.
• Assist in qualifying opportunities and/or identifying target accounts.
• Support the technical qualification of sales opportunities.
• Provide succinct and accurate responses to technical queries in RFI/RFP.
• Develop POC implementation plans and deliver successful Proof of Concepts (POC).
• Represent enreap at external and internal customer-facing events.
• Cultivate a technical relationship with prospects or existing customers.
• Engage in various status calls and maintain ownership of Pre-sales processes.
• Proactively create robust partnerships with assigned sales counterparts.
• Understand, track, and document product feedback and competitive intelligence from customers, advocating for development internally by documenting and sharing with product management.
• Continuously learn, develop, and refine your pre-sales and product, solution, and platform offering knowledge as our Atlassian products evolve.

Prerequisite

• Minimum of 3 years of experience in a Pre-sales consultant role, or a similar position, with a proven track record.
• Comprehensive knowledge of Atlassian Products and Solutions around DevOps, ITSM and Agile
• Outstanding presentation skills, written and verbal communication skills, and interpersonal skills.
• A highly motivated, competitive individual with a robust aptitude for learning technology.
• Ability to grasp enreap’s product offerings and effectively communicate our value proposition to prospects.
• Familiarity with widely used Sales and solution-selling concepts, practices, policies, and procedures.
• Must be able to interact effectively with all levels of management and staff, both internally and externally.
• Adaptable, professional, courteous, and motivated, with the ability to work well independently or as part of a team.
•  Self-starter with solid follow-through, multi-tasking abilities, and excellent organizational skills.

Good-to-Haves

• Certification in Atlassian products ( or showing willingness on getting certified in 2-3 months after joining us)
•  ITIL, Agile, PMP, or other relevant industry certifications
• Experience with CRM systems, such as Salesforce, or sales enablement tools like HubSpot
•  Prior exposure to working in the tech sector or a software-based environment, bringing industry-specific insight and understanding.
• Experience in conducting training or workshops for Atlassian products
• Understanding of enterprise software integrations and API, offering an edge in crafting integrated solutions for clients.
• Familiarity with the latest trends in cloud computing and digital transformation
• Participation in professional networking and industry-specific events

More about you

We’re seeking a dynamic team member with a proactive attitude who is eager to learn from and teach our passionate and growing organization. You should have at least 2+ years of experience interacting with enterprise customers in a pre-sales capacity, demonstrating excellent communication, robust presentation skills to multi-level audiences, and unparalleled agility to ensure tasks are accomplished. You thrive in identifying and solving complex business problems and can easily interact with both technical and non-technical audiences. Your passion lies in making both the customers and enreap successful.

Team, You’ll Be Working With

At enreap, the Atlassian Pre-Sales Consulting team is comprised of diverse, passionate, and highly skilled individuals dedicated to driving excellence and innovation. With team members spread across APAC and the Middle East, we cater to a wide range of client needs and cultural contexts. Our team consists of Pre-Sales Consultants who possess deep expertise in Atlassian tools, cloud solutions, and DevOps practices. They are at the forefront, working alongside our sales team to showcase the immense value our product offerings provide to prospective clients. Their vast knowledge, inquisitive nature, and customer-focused approach distinguish them in their roles. Furthermore, our dedicated team of Solution Architects and Technical Consultants lends their technical prowess to support pre-sales activities, providing valuable insights during client interactions and helping devise robust, tailored solutions that meet and exceed customer expectations. At enreap, we believe in fostering a positive, dynamic, and inclusive team culture. We encourage collaboration, open dialogue, and continuous learning. We understand the power of synergy and the value of diverse perspectives in driving innovative solutions. Moreover, we’re deeply invested in our team member’s professional growth and skill development. With continuous training and development programs, we ensure our team stays ahead of the curve, equipped with the latest knowledge and skills in the rapidly evolving Atlassian ecosystem and broader IT landscape. When you join our team, you become part of a community that values mutual respect, supports each other’s growth, and is driven by a shared commitment to making our customers successful.